Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how iVape ("we," "us," or "our") collects, uses, stores, and protects your personal information when you visit or make purchases on our website ivape.shop. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect your full name, email address, shipping and billing address, phone number, payment information, and date of birth (for age verification purposes).

Information Collected Automatically

When you browse our website, we automatically collect certain information, including your IP address, browser type, operating system, pages visited, time spent on pages, referral data, and browsing behavior.

Device Information

We may collect information about the device you use to access our site, such as device type, unique identifiers, and language settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Process and fulfill your orders, including shipping and handling returns
Verify your age in compliance with applicable regulations for the sale of vaping products
Communicate with you about your order, account, or customer service inquiries
Send you promotional information and special offers (only with your consent)
Improve our website, products, and services by analyzing usage patterns
Prevent fraud and protect the security of our website and users
Comply with applicable legal and regulatory obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We share information with third parties that help us operate our business, such as payment processors, shipping carriers, age verification services, and web hosting providers.

Legal Compliance

We may disclose your information when required by law, court order, or legal process, or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Necessary for basic website functionality, such as shopping cart and login features.

Performance Cookies

Help us understand how visitors interact with our website by collecting anonymous information.

Functionality Cookies

Allow us to remember your preferences and personalize your experience.

Marketing Cookies

Used to display relevant advertisements and measure the effectiveness of our advertising campaigns.

You can configure your browser to reject cookies, although this may affect website functionality.

5. Information Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, secure information storage, and restricted access to personal data. However, no method of Internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include the nature of the information, the purposes of processing, and applicable legal requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Deletion: Request deletion of your personal information in certain circumstances.
Right to Object: Object to the processing of your personal information for certain purposes.
Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at [email protected]

8. Age Verification

Our products are intended exclusively for adults 21 years of age or older (or the legal age applicable in your jurisdiction). We use age verification services to confirm that purchasers meet age requirements. If we discover that we have collected information from a minor, we will delete such information from our records immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of any external sites you visit.

10. Marketing Communications

If you have opted in to receive marketing communications, you can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that you may still receive transactional communications related to your orders.

11. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect and how we use it
The right to request deletion of your personal information
The right not to be discriminated against for exercising your privacy rights
The right to opt-out of the sale of your personal information (we do not sell personal information)

To exercise these rights, please contact us at [email protected]

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you can contact us:

Website: ivape.shop
Email: [email protected]

We will respond to your request within the legally required timeframe.